Our web site checks several factors before you log in to online banking. Selecting Register this PC allows us to remember your PC’s current information. If any of your PC’s information changes, then you will be asked to answer a question and register your PC again. Registered information can include the web browser you are using, your IP address, ISP, and geographical location among other things.
If your PC information does not change, you may have installed software that does not allow our web site to gain the information it needs to identify you.
Deleting your web browsers cookies, or temporary Internet files, may also cause this to happen.