CapEd has been notified by a number of members who received a telephone call the weekend of 12/6/13 and 12/7/13, stating that their CapEd card has been suspended and that they must call an 800 number to reactivate the card. Unfortunately, this is a scam and if you responded to the phone call and gave out any personal information (card number, Social Security number, date of birth, PIN code, etc.), you should contact CapEd right away.
As a reminder, the security of your information is our highest priority and CapEd will NEVER contact you and ask for personal information or your PIN.
Should you receive a call like this after business hours or on the weekend and you inadvertently give out personal information, we highly recommend that you contact the 800 number on the back of your card and report it as compromised.
If you have additional questions about this scam, please contact us at 208-884-0150 or 800-223-7283.